Our vision

“Our vision is to make Cardiff a digitally connected city where community and technology come together. We want to create an organisation that provides efficient, innovative, and cost-effective services designed for our Citizens.”

In today’s world, technology is an integral part of our everyday lives. It’s commonplace in the way we interact with many organisations, from online banking and shopping to accessing public services and staying connected with loved ones. Our digital strategy acknowledges this reality and aims to make interacting with Cardiff Council as seamless and intuitive as possible. By integrating digital solutions into our operations, we will ensure that our services are accessible, efficient, and user-friendly.